WHO WE ARE

We are a nationwide leader in delivering powerful customer solutions — delighting our clients and their customers with transformative results and experiences through a team of passionate individuals working in 300+ sites throughout the United States and Canada. We are focused on fostering a collaborative relationship centered on client objectives, values and culture with a diverse team of Client Support Professionals working virtually from home. Infused throughout our organization is a passion for ingenuity and innovation — a desire to push the boundaries and invent the unexpected, by embracing the possibilities and empowering people and our partners to make a difference in the relentless pursuit of excellence.

About MKS

  • Professional
  • Support Staff
  • Great Opportunities
  • Full Assistance

HISTORY

Like most great ideas, MKS Virtual Solution started with an inspiration and an aim to provide a professional call center with homebound customer service representative. MKS Virtual Solution started with one Client Support Professional in 2009. MKS soon blossomed into something bigger and better than anyone ever imagined. It didn’t happen overnight, but MKS has steadily and consistently grown to become the leading source for Homebound Virtual Call Center care. We are now at 300 + CSP in which 90% are achieving three star level production within their service area. Three Star Level is the highest level a CSP can reach to be labeled as a top performing CSP in which bonuses and incentives are rewarded on top of their regular pay. Come join us and be a part of our growing future.

Solutions

HOW WE DO IT | OUR COMMITMENT | OUR SERVICES Headquartered in Port St. Lucie Florida, MKS Virtual Solution was founded in 2009 as your leader in HOME BASE CLIENT SUPPORT PROFESSIONALS. At MKS Inc. we provide the most affordable and efficient way to make a living. Whether you are seeking full-time work, part-time or seasonal, we have the business solution for you. MKS Virtual Solution has partnered with Arise Virtual Solution who is recognized as a work at home call center pioneer in customer service, sales and technical support provider. With a workforce of 20,000+ Customer Service Professionals around the world, Arise support over 30 Fortune 100 to 500 companies. Such companies may include retail, financial services, telecommunications, technology, travel, member services and many more. MKS Inc. is your home-bound customer service solution. We will leverage your position by providing the best technology to further expand your reach and your ability to service fortune 500 companies in the comfort of your own home office.

Our Services

MKS Inc. Virtual Solution recruits from across the United States and Canada. Our employees meet the highest customer service standards in the industry. We have experienced and skills that matches specific company criteria. Our diverse workforce includes stay-at-home parents, retirees, students, individuals with disabilities, veterans and military spouses. Our Customer Service Professionals are thoroughly trained on company specific program requirement including software, telephone system, state and or federal disclosure, payment requirements and refund policies.
  • Telecommunication companies
  • Roadside assistance service
  • Large retail businesses
  • Major cruise lines
  • Technology companies
  • Sales and tech support companies
  • Travel and Vacation
  • Pest Control
  • Security companies
  • Financial
  • And so much more

We provide exceptional world class customer service for our clients.  By partnering with Arise we can deliver high quality customer service, technical support and sales services. 

OUR COMMITMENT

Flexible hours

You have the freedom to choose your own ours

Fortune 500 companies

Choose the company that suites your needs

Traffic

Avoid traffic or commute back and forth to the office

Income

Unlimited earning potential

Support Team

Get trained and certified from the comfort of your own home office.

Our Commitment

What Our Employees Have to Say